Custody Processes Analysis Business analysis of custody processes and SWIFT message flows in a complex custody environment in Rabobank, a AAA rated financial institution. Designed the new business processes to be implemented in a messaging middleware solution for Straight Through Processing, working closely with Custody users and technical specialists in Utrecht.

Business Process Reengineering Conducted and operations review of the front and back office processes at the NCBC bank headquartered in Jeddah, reporting to the Chief Operating Office. The review covered; operations, client reporting, reconciliations, payments and overall systems infrastructure. Our final report covered; service delivery, costs, operational risks, systems rationalisation, timing and recommended approach.